Bosch Global Software Technologies Private Limited Freshers Recruitment 2024 | IT Support Specialist |

Bosch Global Software Technologies Private Limited Vacancy Notification

Organization Name: Bosch Global Software Technologies Private Limited

Experience Required: 5+ years IT relevant working experience

Job Location: No 123 Industrial Layout Hosur Road Koramangala, Bengaluru, India

Post Name: IT Support Specialist

Salary: Rs.Not disclosed

Bosch Global Software Technologies Private Limited Recruitment 2024 Eligibility Details

Qualification Details

• Educational and Soft Skill:Bachelor's degree or equivalent experience (information technology preferred)

Role and Responsibilities

• Work as CLT ( Customer Loyalty Team ) member supporting IT Infrastructure operations and IT services for locations at RBIN.
• Support budgeting, procurement, lifecycle management & operations of end user devices eg. laptops, desktops, iphones, ipads, printers etc and communication devices like hardphones as defined in respective processes - IT Fleet Management, Mobile Service delivery, Manage Print Services and Unified Communication Services ( Skype / MS Teams …etc)
• Work as local network partner for central network team.
• Act as 2nd Level escalation contact for IT Helpdesk team at location.
• Follow IT Service Management processes (ITIL) in accordance with defined service level/KPIs & organization guidelines, rules and regulations.
• Work on and make effective use of new technology topics like Gen-AI, data analysis and data visualization platforms & automation tools to support business requirements and solutions.
• Close coordination & collaboration with customers, stakeholders & cross functional teams on various IT Infrastructure projects & activities at location.
• Support implementation of new IT products and solutions.
• Consult and support internal customers on standard, cost effective IT solutions and support to deliver the same.
• Cooperate with IT central teams to oversee, manage & maintain IT infrastructure activities, services & projects

Additional Details

• Good knowledge and working experience on data analytics tools, data visualization platforms ( eg. Power BI, Tablue etc), automation tools and Gen-AI topics
• Good in Written and oral English communication
• Ability to communicate and to work in international teams
• Good communication and presentation skills
• Familiar with latest IT technology or fast learner on new IT technologies
• Knowledge of ITIL foundation
• Certificate of MSCE / Data Analystics / Visualisation platforms / automation tools is an advantage
• Analytical and problem solving abilitiesAbility to effectively prioritize and execute tasks in a high-pressure environment
• Ability to work in a team-oriented, collaborative environment
• Technical knowledge of network, hardware, OS. Hands on troubleshooting experience. Able to read and understand technical manuals, procedural/process documentation etc
• Able to serve as business advisor/consultant and as knowledgeable resource for others
• Good understanding of local, regional and global business requirements and the ability to translate them into IT solutions for the business
• Effective interpersonal, written and oral communication skills. Able to present ideas in a user-friendly language

Selection Process

• Submit your updated resume and cover letter highlighting your skills and passion for open-source.